Last updated: January 1, 2025
By accessing or using the website of Complete Aquatic Solutions ("we," "our," or "us") at completeaquaticsolutions.com, or by engaging our pool service, maintenance, or consultation services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Complete Aquatic Solutions provides residential and commercial pool maintenance, equipment repair, water chemistry balancing, and virtual pool technician consultation services. On-site services are available within the East Valley area of Arizona. Virtual consultation services are available nationwide via video call. Service availability and scheduling are subject to technician availability and weather conditions.
All service work requires either a signed service agreement or explicit verbal/written authorization before commencement. By requesting a service quote or scheduling an appointment, you acknowledge the following:
The DIY guides, repair instructions, manuals, videos, and other educational content provided on our website are for informational purposes only. While we strive for accuracy, Complete Aquatic Solutions makes no warranty that this content is error-free, complete, or suitable for your specific equipment or situation. Always follow manufacturer instructions and consult a licensed professional when in doubt. We are not liable for any damage, injury, or loss resulting from attempting repairs based on our content.
Virtual pool technician consultations are advisory in nature. Our technicians provide guidance based on information and images you provide. Virtual consultations do not substitute for an in-person inspection. Recommendations made during virtual sessions are based on what is visible or described and may be subject to revision upon physical inspection. We are not liable for outcomes resulting from following virtual consultation advice without professional on-site verification.
Our AI assistant, Billy, provides automated responses based on pool care knowledge. Billy's responses are not a substitute for professional diagnosis or licensed service work. AI-generated advice may not account for all variables specific to your pool or local code requirements. Always verify critical information with a qualified technician before undertaking significant repairs or equipment replacements.
All content on this website, including text, images, logos, guides, videos, and the overall design, is the property of Complete Aquatic Solutions or its content suppliers and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
To the fullest extent permitted by law, Complete Aquatic Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, or educational content. Our total liability for any claim related to our services shall not exceed the amount paid for the specific service giving rise to the claim.
These Terms of Service are governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be resolved in the courts of Maricopa County, Arizona.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site or our services after any changes constitutes acceptance of the new terms.
Questions about these Terms of Service may be directed to: